![]() Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to department management or manager-on-duty for appropriate action. Harris Teeter will provide training to all associates who have extensive customer contact. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers. Therefore, one of the top business priorities is to assist any customer or potential customer. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. The way associates perform their jobs presents an image of the entire Company. Every associate represents Harris Teeter to our customers and the public. Responsible for processing/packaging/stocking products according to Department Standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.Ĭustomers are among Harris Teeter’s most valuable assets. Serves as an assistant on 3rd shift for the Assistant Inventory Manager. are stocked properly and efficiently throughout the entire store when the Assistant Inventory Manager is off on 3rd shift. Management responsibility is to ensure that all trucks, backstock from trucks, displays, etc. This requires a defined level of product knowledge, food preparation skills, sales ability, customer relations skills, and cooperation with fellow associates. The noise level in the work environment is usually moderate.Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs and exceeding their expectations. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. While performing the duties of this job, the associate is frequently exposed to wet, hot, or cold conditions and moving mechanical parts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. ![]() Include close vision, color, and depth perception. Specific vision abilities required by this job The associate must regularly lift and/or move up to 60 pounds and reaches from 6-72 inches. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. While performing the duties of this job, the associate is regularly required to stand walk use hands to finger, handle, or feel reach with hands and arms talk or hear and taste or smell. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, and product knowledge. Ability to deal with problems involving a few concrete variables in standardized situations.ĬERTIFICATES, LICENSES, REGISTRATIONS. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English. Ability to read and comprehend simple instructions, short correspondence, and memos. High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.ĮDUCATION and/or EXPERIENCE. Associates must be at least 18 years of age. ![]() The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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